Do I need a referral from my GP to see any practitioners here?
No, you can make an appointment directly without a referral. If you have been diagnosed with a chronic medical condition and require complex care you may be eligible for Chronic Disease Management (CDM) assistance. The GP must complete a special medicare form to refer you to an osteopath, chiropractor or accupuncturist for treatment. *It is important to note that this will pay a contribution to your appointment, but not all of your appointment fee.

What do I need to bring?
Bring along any X-rays, scans or test results that you may have.

Am I required to arrive early for my first appointment?
Yes you should arrive early for your first appointment, as you will need to fill out initial paperwork.

Why am I asked to complete paperwork?
Your Resilient Health practitioner will need to record your medical history to assist in discussing treatment options.

Under the Australian law, your practitioner needs to obtain your approval to treat you, so you may be asked to sign an ‘informed consent’ form.

What should I wear?
It’s important that you feel comfortable, so wear a comfortable shirt and loose pants or bring a pair of shorts to change into.

Can I bring a friend or relative?
Yes, you can have someone present throughout your consultation and treatment. We recommend that any minors under the age of 18 have a parent with them, as well as anyone who might need a little help explaining what is going on.

Is it safe to have treatment with any of the allied health modalities at Resilient Health during pregnancy?
Absolutely! The techniques used to treat a pregnant woman by all practitioners at Resilient Health are both gentle and carefully selected to ensure that the mother is comfortable at all times. We have special Belly Pillows, which allow the pregnant women to lie on her tummy with ease and comfort.

What if my condition changes over time?
It is important you tell your practitioner if your medical condition changes over time. This includes any new injuries or change of medications or diagnoses.

Is allied health care treatment painful?
Your consultation at Resilient Health should not cause undue discomfort. If your injuries do require hands-on treatment of painful and tender areas, your practitioner will aim to make you as comfortable as possible.

There are techniques that may cause some short-term discomfort or pain. You may experience mild soreness for a day or two after treatment, similar to that felt after mild exercise. If this soreness persists or increases significantly, call your practitioner to discuss your concerns.